Delivery Policy

1. Our Courier partner would usually successfully deliver the parcel within 2 – 5 working days from the date of shipment (Our daily shipment schedule is from Monday to  Saturday daily. No shipment on Sunday & national public holidays.

Delivery Tracking Numbers will be provided toall orders upon shipment for self-tracking purposes.

 

2. In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. Affected customers may also contact our customer service representative for more info.

 

We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.

3. Actual product may differ from the photos published on all Tan Kok Leyong Online Store marketing channels. Each product is unique and will not have identical appearance or texture. Your kind understanding is much appreciated.